Sit N Sleep 4 Less – Fair & Hassle-Free Return, Cancellation & Exchange Policy
At Sit N Sleep 4 Less, we are committed to offering the best furniture deals in St. Louis while ensuring customer satisfaction. As a locally owned furniture store, we focus on low prices, fewer damages, and expert in-store guidance to help you make the right choice the first time.
Unlike big-box furniture chains, we operate on lower margins to pass the savings onto you—this means we can’t offer unlimited returns, but we do provide a fair and flexible return and exchange policy designed to keep both our customers and our business protected.
📍 Serving St. Louis City, St. Louis County, Metro East, and surrounding areas!
📌 Cancellations & Refunds
⏳ Cancellation Timeframe
Because we work quickly to process and deliver your order, cancellations must be made within 48 hours of purchase. You can cancel by calling 314-664-8233 Monday – Thursday 10:00 AM to 5:00 PM or visiting our store at 3722 S. Grand Blvd, St. Louis, MO 63118.
🔄 Order Confirmation & Payment
- After placing your order, a Sit N Sleep 4 Less representative will confirm details and verify accuracy.
- Payment will be processed after confirmation or 48 hours after purchase, whichever comes first.
💳 Cancellation Fees
✔ Within 24 hours – Full refund, no fees (Exclusions apply if the item is already in transit or in our warehouse).
✔ After 24 hours – 3% non-negotiable payment processing fee.
✔ If the item is in our warehouse, in transit, or ready for delivery – 70% refund (covers processing, picking, and handling). Delivery fees are non-refundable.
✔ Items not yet in transit – 97% refund (if payment was processed) or 100% refund (if payment was not captured).
📌 Returns – Designed to Be Fair to Everyone
We know that furniture shopping is a big decision, and we strive to make it as easy as possible. To reduce the risk of returns, we offer:
✔ In-store showroom visits with expert guidance.
✔ Detailed product descriptions and images online.
✔ Highly-rated local delivery with fewer damages.
✅ Return Eligibility
✔ Returns must be requested within 14 days of delivery.
✔ Items must be new, unused, and in original packaging with all accessories.
✔ Items must be unassembled and unmodified.
✔ A Return Merchandise Authorization (RMA) number must be obtained before returning any item.
🚫 Non-Returnable Items
Some items are not eligible for return, including:
❌ Final Sale or Special Order items
❌ Mattresses, box springs, bedding, and linens (For hygiene reasons, all mattress sales are final.)
❌ Individual pieces of sectional sofas
❌ Cordless power packs and custom furniture pieces
💰 Return Fees & Costs
✔ Restocking Fee – A 30% restocking fee applies to all returned items.
✔ Return Shipping Costs – Customers are responsible for return shipping. We offer pickup for an estimated fee of $2.50 per pound.
✔ Additional Fees – Fees may apply for:
- Missing parts or accessories.
- Refused deliveries.
- Invalid shipping addresses.
♻ Why This Policy Is Fair:
✅ Keeps our prices lower than competitors by avoiding high return costs.
✅ Encourages informed purchases—less buyer’s remorse, fewer returns.
✅ Protects local jobs & small business operations while keeping policies reasonable.
📌 Exchanges – Get the Right Furniture for Your Home
Sometimes, you need something slightly different. That’s why we offer reasonable exchanges to make sure you’re happy with your purchase!
✅ Exchange Eligibility
✔ Exchanges must be requested within 14 days of delivery.
✔ Items must be new, unused, and in their original packaging.
✔ Items should be unassembled and unmodified.
✔ A Return Merchandise Authorization (RMA) number must be obtained before an exchange.
💵 Exchange Value Policy
✔ Exchanges can be made for items of equal or greater value.
✔ If exchanging for a higher-priced item, the customer pays the difference.
✔ No refunds or cash back if the exchanged item is of lesser value—store credit will be issued instead.
💳 Exchange Fees & Costs
✔ No restocking fee if exchanging for an item of equal or greater value.
✔ A 15% restocking fee applies if exchanging for a lesser-value item.
✔ Customers are responsible for return shipping or a pickup fee of $2.50 per pound.
✔ A new delivery fee applies if White Glove Delivery is required for the exchanged item.
🔄 Full Exchanges May Not Be Issued If:
❌ The item has been used, damaged, or altered.
❌ The item is not in its original packaging.
❌ The RMA number is missing from the exchange request.
❌ The item was damaged during return shipping (file a claim with the shipping carrier in this case).
♻ Why This Policy Works for You:
✅ Helps customers find the right furniture fit without endless returns.
✅ Protects affordability & local service quality.
✅ Encourages careful decision-making with showroom visits & expert help.
📌 Return & Exchange Process
✔ Call 314-664-8233 Monday – Thursday 10:00 AM to 5:00 PM or visit our store to request an RMA number.
✔ Returns and exchanges must be approved and received within 20 days of RMA issuance.
✔ Restocking fees and delivery charges will be calculated and communicated via email.
✔ Refunds and exchanges will be processed after inspection by our team.
Why Choose Sit N Sleep 4 Less?
✔ Lowest Prices on Furniture & Mattresses in St. Louis
✔ Expert In-Store Guidance for Hassle-Free Buying
✔ Fast, Reliable Delivery in St. Louis City & County
✔ Top Brands Like Ashley, Coaster, New Classic, Steve Silver & More
✔ Locally Owned, Supporting Our Community for 15+ Years
📍 Visit Us: 3722 S. Grand Blvd, St. Louis, MO 63118
📞 Call 314-664-8233 Monday – Thursday 10:00 AM to 5:00 PM
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Final Thoughts – St. Louis' Most Fair Return & Exchange Policy
At Sit N Sleep 4 Less, we stand by our commitment to affordability, quality, and customer satisfaction. Our expert showroom assistance ensures you pick the right furniture the first time, minimizing returns while giving you a safety net when needed.
📌 Need help with an exchange or return? Call us today!
🚀 Sit N Sleep 4 Less – The Best Prices, No Hassles, Just Great Furniture! 🚀